Frequently asked questions

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Payments & plans

How do I make a one-time payment?

Pay your full balance or another amount by bank transfer or card, from your payment link or your portal.

What payment methods do you accept?

Bank transfer (ACH) and card payments, with the exact options shown on your pay page.

How do I set up a payment plan?

Choose a monthly amount and payment day that work for you, add an optional down payment, and confirm.

How do I stop text messages?

Reply STOP to any text, or turn texts off in your portal preferences. Opt-outs are honored immediately.

Client portal FAQ

Quick answers to the questions client teams ask most.