Frequently asked questions

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Payments & plans

How do I make a one-time payment?

Pay by card or bank transfer from your payment link or portal.

How do I set up a payment plan?

Choose an amount and date that work for you, then confirm.

What is a debt validation notice?

A notice describing the debt and your rights, sent when an account is placed.

How do I stop text messages?

Reply STOP to any text, or set your preferences in the portal.