How do I set up a payment plan?

A payment plan lets you pay your balance in monthly installments instead of all at once. You set it up yourself in the portal — no phone call required.

Steps

1. Sign in and open the Payment plan page.
2. Choose your terms. Use the controls to pick how many months you want to spread the balance over and which day of the month each payment should fall on. The page shows your monthly amount as you adjust.
3. Optional down payment. You can start with a down payment today, which lowers each monthly installment. If you add one, you will pay it as part of setup — by bank transfer or card — before the plan is confirmed.
4. Choose automatic or manual payments.
- Autopay (when available) debits each installment automatically from a linked bank account. You will link the account and check a consent box that describes exactly what will be debited and when.
- Manual means you make each payment yourself by its due date. Your plan page shows the next payment date, and you may also receive a reminder before an installment is due.
5. Review and confirm. Your plan appears on your portal home page with the next payment date.

After setup

• Your plan and next payment date are always visible when you sign in.
• You can change the plan later — payment day, amount, skipping a payment, or turning autopay on or off. See Changing your payment plan.
• Each installment that is paid shows up in your payment history with a receipt.

Questions before you commit?

Message us from the Messages page — we are happy to walk through the options with you before you set anything up.