What payment methods do you accept?

The portal supports two ways to pay:

Method	What it is	Notes
Bank transfer (ACH)	A direct payment from your checking or savings account	Often the recommended option; also used for autopay on payment plans
Card	A debit or credit card payment	Availability can vary by account and state

Which options will I see?

The Pay page only shows what applies to your account. Depending on your account settings and your state, one option may be shown first, or a card option may not be offered. If an option you expected is missing, that is intentional for your account — you are not doing anything wrong.

Saved payment methods

When you pay, you can choose to securely save the payment method for next time. Saved methods appear on the pay page and can be managed from your Preferences page. Payment details are handled by our payment processor — ClaraPay never stores your full card or bank account numbers.

A note on autopay

If you set up a payment plan with automatic payments, autopay runs on a linked bank account only. See Automatic payments on a plan for how that works.

Other ways to pay

If you cannot pay online, message us from the Messages page or call the phone number shown there, and we will go over your options together.